Support

Email huntingsouthern@gmail.com. We answer within one business day. It helps to include the account's name, the page you were on, what you expected and what happened instead, and a screenshot if there is an error message.

Common requests

I lost the phone with my authenticator app

Email huntingsouthern@gmail.com from the address you sign in with. After we confirm it's you, with an owner of your account where we can, we'll reset two-factor sign-in so you can sign in with your password and set it up again.

I forgot my password

Use Forgot your password? on the sign-in page.

How do I get a copy of our data?

An owner or admin can download everything from Settings → Export data.

How do I close our account?

An owner can close it from Settings → Close account. It can be restored for 30 days, then everything in it is deleted.

Privacy requests

Write to huntingsouthern@gmail.com. See the Privacy Policy for what we hold and your rights.

Reporting a security issue

If you think you've found a vulnerability in Draftluxe, email huntingsouthern@gmail.com with "Security" in the subject. Please don't access other customers' data or disrupt the service while testing, and give us a reasonable time to fix the issue before disclosing it.